RESULTS & CASE STUDIES

Results,
not adjectives.

Fifteen results from fractional CMO work, healthcare and manufacturing. Different markets, same playbook: get clear on the customer, line up the team, then execute.

CMO CASE STUDIES

The numbers behind the work.

Fractional CMO and healthcare

+176%

Facebook engagement+176%LinkedIn impressions+91%Facebook page visits+40%BeforeAfter

As their fractional CMO, I rebuilt the social program. In one month, Facebook engagement nearly tripled and LinkedIn impressions almost doubled.

Southern California oral surgery group · Fractional CMO

20 zip codes

0%25%50%75%20 zips = 50%Number of zip codes

Half of all production came from just 20 zip codes, so we knew exactly where to spend.

Southern California oral surgery group · Fractional CMO

−91%

1,835Missed before161Missed after

I fixed the phones across 14 offices. Missed calls fell 91% while answered calls grew 72%.

14-office dental group · Head of Marketing

1 in 3

1 in 3Legacy lead vendor33%Google19%Other15%No source11%Smile program10%Word of mouth8%Insurance4%

I traced every production dollar back to its lead source, so spend could follow what actually worked.

14-office dental group · Head of Marketing

Manufacturing and B2B leadership

0.7% → 42%

0.7%Launch42%15 months later

I led the product and marketing teams that launched the FTXL boiler. It took 42% of its category in 15 months, while the category itself grew 25%.

Lochinvar · Director of Marketing

#1 in all 5

High-rise32%12%Healthcare31%17%Government32%13%Education31%15%Hospitality31%12%LochinvarNext-best brand

Lochinvar was the top boiler brand in every commercial market we studied, more than double the next-best brand.

Lochinvar · Director of Marketing

+24%

17.5%Before22.4%AfterVIP share of all unit sales

I rebuilt the contractor loyalty program. VIP units grew 24%, and VIP’s share of all unit sales jumped.

Lochinvar · Director of Marketing

10 points ahead

30%35%40%45%Lochinvar 42.6%Top rival 32.4%Year 1Year 2Year 3

Engineers approved our commercial boilers more often every year, and the gap over the top rival kept growing.

Lochinvar · Director of Marketing

7x

2.2%Before16.6%After

I rebuilt the website and lead flow. Web quotes went from closing 2.2% of the time to 16.6%, with 449 warm leads in 6 months.

Rahn Industries · Marketing leadership

+60%

5.5M8.8MImpressions+60%10084Cost per impression−16%

My People of Curtis campaign grew impressions 60% while cost per impression dropped 16%.

Wilbur Curtis · Sr. Marketing Director

+161%

230Prior show600My first show

I rebuilt the trade show plan. We took the biggest booth of any tankless brand and pulled about 600 contacts.

Navien · Led the marketing department

34 projects

Each dot is one commercial project whereengineers wrote our products into the specPlus 50 more projects quoted

I got our product lines written into the specs on 34 commercial projects, with 50 more out for quote.

Elmco Duddy · Director of Marketing & Specified Sales

Where it started

41% → 82%

41%Before82%3 years later

I doubled our share of the builder and wholesale business in Southern California.

Moen · Territory Sales Manager

90 days

100Before123After relaunch

I relaunched a newly acquired Master Lock door hardware line under the Schlage name. Sales grew 23%.

Schlage · Category Marketing Manager

900 reps

+13%Sales+34%Regional share

I trained 900 salespeople on an 8-week, six-city tour. Sales rose 13% and regional share climbed 34%.

Broan-NuTone · Western Regional Sales Manager

Results from earlier in my career are stated as I recorded them at the time. Healthcare clients are kept anonymous.

Want results like these?

Tell me what you need to move. We’ll talk through how I’d attack it in the first 90 days.